Privacy Policy

Last Updated: 14 June 2024

SwingSurgeon.com collects personal information for you to help you play golf better and for the betterment of golf as a whole. We sell videos, send information via email, write blogs, and conduct marketing all in the name of better golf. In order for all of these functions to happen some personal information is required to provide you the best services possible.

This policy governs www.swingsurgeon.com, www.peakperformancegolfswing.com, and www.dontrahanacademyofgolf.com.

We value your information and your privacy greatly. We will never sell, rent, trade, loan, or in any way give your information out (unless legally compelled). 

The first items we will cover is what we collect and how we protect it.

What information do we collect and why?

The use of our site requires no personal information be gathered, you may use our site in complete anonymity if you desire.

For purchases, we collect the information required to fulfill the obligations of the payment processing companies used. Some of this information is also needed to establish an account (see below) to provide access to purchased products, order history, and order information. The personal information items collected for purchases are the following:

  • Name (required)
  • Address (required)
  • Telephone Number (optional)
  • Email address (required) 
  • Payment Account or Processing Information (required)

If you register to create an account on our site you consent to provide us the information we need to establish an account. The information you provide is:

  • Name (optional)
  • Email address (required)
  • Mailing Address (optional)

If you register to join our email list you consent to provide us personal information that allows us to send you email. The information you provide is:

  • Name (optional)
  • Email address (required)

Completing support request forms or asking for information on our site. You consent to provide personal information that allows us to fulfill your request or answer your inquiry. The information you provide is:

  • Name (options)
  • Email address (required)
  • Telephone number (optional)

How do we protect your information?

Controls we have in place to protect your information:

  • All connections to our site are forced to use Secure Socket Layer (SSL) or HTTPS://
  • Our SSL certificate is an extended validation so you know who we are (our company name appears in your browser address bar)
  • System access to servers and databases that stored information are restricted to encrypted VPN connections there is no public access
  • Data is encrypted at rest when possible
  • Administrator accounts are strictly limited to people with a need to know
  • Normal users are not allowed to view private information of other users
  • Activity logs are monitored automatically with instant notifications for certain events
  • All development is performed internal to Swing Surgeon so no third party developers have access to your data

Protection and security at SwingSurgeon.com is the number one priority and we go to great lengths to protect your data.  We view any leak of information as an extreme security risk!  We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your credit card account information is not stored on our servers or databases. Credit card account information is passed to our card processor live and never stored in persistent memory.

Do we use cookies?

Yes, we use cookies to do the following:

  • We use cookies to help us remember the items you place in your shopping cart
  • We use cookies to help process purchases
  • We use cookies to keep you from having to log in to the site for every visit
  • We use cookies to track if you came from another website or service we control (examples: Swing Surgeon Facebook Page, Swing Surgeon Youtube Channel, Don Trahan Academy of Golf website, etc.)
  • We use cookies to track if you came from an affiliate as we owe them something for your visit

You may choose to not allow our site to store cookies in your web browser. These settings are controlled by your web browser. Please consult the vendor documentation for the web browser you use as to how to configure the browser to block our cookies. Lastly, the other option is to not use our site.

Do we disclose any information to outside parties?

Yes, we do disclose limited information to outside parties. We use tracking services from Google and Facebook. These services take your computer or device internet address information for processing.

We do not sell, trade, or otherwise transfer to outside parties information beyond your internet address. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

Further Privacy Policy Information Click the Links Below:

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

For online contact us this contact form: https://www.swingsurgeon.com/support

By Mail:

Fastglass LLC
16 Danbury Rd
Nashua, NH 03064